Over the past year Americans have come to rely more and more on Amazon and the convenience of the retail giant's at-home delivery service. It certainly has been a handy tool during a time when any trip out the door came fraught with pandemic risks, but what if this one-click lifestyle comes with hidden costs?

On this edition of KCBS In Depth we speak with Alec MacGillis, a veteran journalist who set out to understand the massive changes that have swept American life in recent decades: What he found when he went looking--again and again--were stories that ran directly through an Amazon warehouse. He tells those stories in his new book, "Fulfillment: Winning and Losing in One-Click America." 

Host: Keith Menconi