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Winning the Battle for Talent Podcast -- EP 8 -- 4 Imperatives for the Frontline Supervisor: Pt. 4

Travel & Hospitality Intelligence
Travel & Hospitality Intelligence
Episode • Mar 22, 2022 • 12m
On the latest episode of “Winning the Battle for Talent,” our experts wrap up their four-part discussion around the four imperatives of the frontline supervisor during the "Great Resignation"(and beyond). Listen in as they discuss the final imperative. (And if you’ve missed the other three, don’t forget to catch up on those episodes.)

E8 features a discussion with:
-- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power
-- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power

-- Scott Killingsworth, Director, Customer Service Advisory, J.D. Power
-- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International