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“Ecom Now Means Electronic Commodity” (The Homogenization of Experiences)

Future Commerce
Future Commerce
Episode • May 13, 2022 • 47m

The in-Direct to Consumer era

  • Websites are homogenous and lacking inspiration. If you remove the navigation bar, most websites are indistinguishable
  • Shopify’s stock is down 75% from its all-time high. While the tech sector experiences pain and economic concerns loom, many brands will need to invest in experience
  • “What do consumers care about? Fast, cheap, and free. Shopify turned a business buyer, a business operator, into a consumer; they want fast, cheap, and free. No wonder eCom is so uninspired.” — Phillip

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