J.D. Power's Michael Vermillion, Michael Taylor and Andrea Stokes discuss issues affecting the travel and hospitality industry in our latest Travel Podcast.
Among the topics discussed:
-- Delta parts way with 17,000 employees
-- J.D. Power publishes 2020 North America Guest Satisfaction Study
-- Lyft expands rental car business
-- United's new app notification feature
-- Hotel guests checking in for the long haul