Internal Comms Mistakes, Perceptions, and Inspirations with Carolyn Clark, Julie Miller, & Paralee Johnson

Episode • Jan 10, 2023 • 58m

This episode features a roundtable discussion with Carolyn Clark, VP of Employee Experience Strategy and Transformation at Simpplr; Julie Miller, Senior Internal Communications Specialist at Simpplr; and Paralee Johnson, Senior Manager of Community and Content at Simpplr.

In this episode, Carolyn, Julie, and Paralee discuss how they wish Internal Comms to be perceived, learning from their mistakes, and trends they’re looking forward to in 2023.

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“We could do everything possible in our tool belt of tools for comms and something can still fail in the eyes of stakeholders. It's really important not to tie our value to the success of a particular program, that we don't necessarily own, to the success of the things that we do, per se. Because, sometimes you can do all of the things in your comm playbook, you can throw everything at the world at it, and maybe it's actually not what the audience needed or wanted. And then the organization or the stakeholders have to go back and reassess, ‘What are we actually doing? Was this to check a box? Was this some larger business goal that maybe really wasn't what they needed or wanted?’” – Paralee Johnson

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Episode Timestamps:

*(02:37): The panelists discuss their backgrounds and roles at Simpplr

*(08:11): How Internal Comms is viewed and how they wish that would change

*(10:54): How to show the value of data

*(14:31): How to create a unified understanding of success

*(16:41): How to onboard stakeholders

*(20:44): The panelists discuss past mistakes and how they learned from them

*(32:57): How the panelists found their voices to speak up

*(39:13): What Internal Comms can learn from other departments

*(50:03): Rapid fire Internal Comms questions

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