There’s another part of the digital world of financial services within automotive that might not get the attention of pre-approvals and the path toward delivery, but not completing it correctly can land finance companies in trouble. It’s refunding warranties and other F&I products when the vehicle is repossessed or is deemed to be a total loss following a crash or other catastrophic event. Robert Christini of Dealertrack and Cox Automotive along with Anne Holtzman and Peter Krall of Allied Solutions tackled the challenging topic for this episode of the Auto Remarketing Podcast, recorded following their appearance during this year’s Auto Intel Summit in Raleigh, N.C.
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