Companies must be able to pivot and adapt to whatever their clients and the broader business environment throw their way. Since a CEO can’t call timeout in the middle of a quarter, the longtime boss of Lincoln Financial (NYSE: LNC), Dennis Glass, knows that success is born in planning, well before execution. Dennis explains how careful preparation has been his secret weapon in building an effective management team and how he’s built and led a Fortune 500 company through crisis and growth.

Inside the ICE House: https://www.theice.com/insights/conversations/inside-the-ice-house