'23 Travel App and Website Studies Results with Amit Aggarwal | Travel & Hospitality Podcast | EP 53
The results of the J.D. Power 2023 U.S. Travel App and Travel Website Satisfaction Studies are here!
On the latest J.D. Power Travel & Hospitality Intelligence Podcast, Michael Taylor and Andrea Stokes sit down with Amit Aggarwal, managing director of digital solutions for J.D. Power, to discuss the final results of the studies.
Some highlights from the study:
- What is being done well across most apps/websites? What needs the most improvement?
- Why are travel apps rated lower? Anything they are doing as group that’s causing the discrepancy?
- Among the winners, what are they doing correctly?
- What do the remaining app/web brands need to do to reach the top?
On the latest J.D. Power Travel & Hospitality Intelligence Podcast, Michael Taylor and Andrea Stokes sit down with Amit Aggarwal, managing director of digital solutions for J.D. Power, to discuss the final results of the studies.
Some highlights from the study:
- What is being done well across most apps/websites? What needs the most improvement?
- Why are travel apps rated lower? Anything they are doing as group that’s causing the discrepancy?
- Among the winners, what are they doing correctly?
- What do the remaining app/web brands need to do to reach the top?
Activity