Partnering With Product and Tech for a Better Employee Experience with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks
This episode features an interview with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks. Shawnee has two decades of experience serving as a human resources strategic business partner for growing and well-established healthcare organizations. At Thriveworks, Shawnee leads a first-class people strategy, focusing on expanding team potential and empowering sustainable growth.
In this episode, Amanda sits down with Shawnee to discuss creating brand awareness while recruiting, incorporating tech into the employee experience, and fighting burnout during times of crisis.
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“I think in healthcare, technology should always enhance but not replace that human-to-human connection. It's really easy to leverage technology to save money at times, but that human-to-human connection is critically important. It's the same principle that we adhere to when we're looking at providing therapeutic care. Technology should also make the day-to-day functions of our teams easier, not harder or longer. At times if technology isn't working, we know the frustrations and added gray hair that that can have also. Having an intranet or centralized resource repositories, things like that for employees, is really important. Healthcare is one where you're either extremely advanced, and I think more hospital systems, things like that tend to have more up-to-date technology, or you're extremely outdated with the technology that you have. We're really lucky to have a tech and product team here that their sole purpose and what they really and truly want to do every day is make sure that our clinicians can do what they're here to do. And that's see clients, not have to battle technology challenges.” – Shawnee Irmen-De Anda
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Episode Timestamps:
*(04:27): Shawnee’s role at Thriveworks
*(09:22): Segment: Getting Tactical
*(09:39): How Shawnee creates brand awareness while recruiting
*(11:28): The relationship between employee experience and retention
*(17:50): How to incorporate tech into the employee experience
*(20:25): Segment: Ripped From The Headlines
*(24:10): How Thriveworks uses tech to fight employee burnout
*(27:34): Segment: Asking For a Friend
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Links:
Connect with Shawnee on LinkedIn