What's on your mind? Let CX Passport know...

🎤Head to Hawai’i to learn about CX, Coaching, Airbnb…and dial-up(!) in “The one where she transforms lives…one customer at a time” Desirree Madison Biggs CX Passport Episode 63🎧

✅Where do you start a CX program? "Start where you can!"

😍Living on the beach in Hawaii

👩‍🍳The CX career Recipe - Fixing Things, Passion and Risk Taking

🙋‍♀️What it's like to drive CX at Airbnb

💡Do you want customer insight? "Go make friends with the support organization"

👂Ever wonder what stories customer support hears at Airbnb?

🤩The one most memorable Airbnb experience - Sonoma. Wow...people live like this?!

💗How does a coaching practice and customer experience relate to each other?

Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.

Episode resources:

Desirree Madison-Biggs: www.linkedin.com/in/feedbackdiva/