In this episode, I will be taking you through the topic of use cases. Use cases are critical to executing a great systems integration project. The problem is most use cases are from useful and quite honestly a lot of them suck. That's why I recorded this episode for you.

In today's episode we will cover:

• What is a use case?
• How can you identify the systems and people involved? 
• My 3 step framework for developing useful use cases 100% of the time.