On the latest episode of “Winning the Battle for Talent,” our experts continue our four-part discussion around the four imperatives of the frontline supervisor during the "Great Resignation"(and beyond). Listen in as they discuss the second imperative.
E6 features a discussion with:
-- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power
-- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power
-- Scott Killingsworth, Director, Customer Service Advisory, J.D. Power
-- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International