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Winning the Battle for Talent Podcast -- EP 6 -- 4 Imperatives for the Frontline Supervisor: Pt. 2

Travel & Hospitality Intelligence
Travel & Hospitality Intelligence
Episode • Mar 7, 2022 • 11m
On the latest episode of “Winning the Battle for Talent,” our experts continue our four-part discussion around the four imperatives of the frontline supervisor during the "Great Resignation"(and beyond). Listen in as they discuss the second imperative.

E6 features a discussion with:
-- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power
-- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power

-- Scott Killingsworth, Director, Customer Service Advisory, J.D. Power
-- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International