SMMS: How To Build Brand Loyalty: Turning Followers Into Fans

SMMS #049 - On today's episode of Social Media Marketing School, I am going to be teaching you how to build brand loyalty.

You need to build a loyal customer base.

Why? Because loyal customers are profitable customers. They're cheaper to market to, they spend more money and they make purchases more frequently.

However, only 27% of sales end up becoming one of these loyal, repeat customers. We want that percentage to be WAY HIGHER.

So, in today's episode I discuss the following:

• Engaging with your customers
• Utilizing influencer marketing
• Asking for feedback
• Focusing on customer service

I hope this episode provides you with some actionable tips so that you can increase brand loyalty and increase your return customer percentage.

------

Follow me on Instagram: https://www.instagram.com/themarketingethan/

Get two months free on Skillshare and check out my classes: Ethan Bridge - Skillshare

Send me an email: thesmmschool@gmail.com

BE SURE TO SUBSCRIBE AND LEAVE A 5-STAR RATING AND REVIEW IF YOU ENJOYED THE SHOW!