Why every company is already doing service design without knowing it / Mauricio Manhaes / Episode 20
Did you know every company is already doing service design without even know it? Mauricio Manhaes talks about that in this episode. We also discuss how to asses and evaluate Service Designers and why Service-Dominant Logic has the potential to leap Service Design 10 years ahead.
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EPISODE GUIDE
1:45 - First encounter with Service Design.
3:25 - Who are Service Designers?
9:52 - Why Service Design from an economic business cycle perspective?
18:12 - How can we define Service Design (from the Service-Dominant logic perspective)?
27:19 - Big question: How to get this message across?
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RELATED LINKS
Human-Centered is Dead: moving to a Non-Centered era?
https://goo.gl/SttSMl
Understanding Service Design through the Economic Business Cycle
https://goo.gl/4jcN6r
From beginning to end: everything is service!
https://goo.gl/YMcP8l
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MORE EPISODES
Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow
OFFICIAL YOUTUBE CHANNEL
Every episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow
----------------------------------------
EPISODE GUIDE
1:45 - First encounter with Service Design.
3:25 - Who are Service Designers?
9:52 - Why Service Design from an economic business cycle perspective?
18:12 - How can we define Service Design (from the Service-Dominant logic perspective)?
27:19 - Big question: How to get this message across?
----------------------------------------
RELATED LINKS
Human-Centered is Dead: moving to a Non-Centered era?
https://goo.gl/SttSMl
Understanding Service Design through the Economic Business Cycle
https://goo.gl/4jcN6r
From beginning to end: everything is service!
https://goo.gl/YMcP8l
----------------------------------------
MORE EPISODES
Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow
OFFICIAL YOUTUBE CHANNEL
Every episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow
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