What's on your mind? Let CX Passport know...
🎤Don't stop believin'🎵🎵🎵 and listen to "The One Where the Journey is the Truth" with Jochem van der Veer in CX Passport episode 64🎧
🧭Not customer centric but Journey Centric
😎How remote life created a family experience in Tulum Mexico
👀Journeys should be managed like products
🎨No end to end journey. It’s a collection of *many* customer journeys
🤗Dad of the year!...This may be the winner to “The one item you won’t leave home without” question.
💪Overcoming resistance to changing journeys
🤩The best work can be done wherever you are
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Jochem van der Veer: www.linkedin.com/in/jochemvanderveer/
TheyDo: www.theydo.io/