Auto Claims: The Latest Trends | Insurance Intelligence Podcast | Ep 8

On the latest episode of our podcast, the team explores the results of the 2024 Auto Claims Satisfaction Study. This episode covers:

- Why claims are such a critical part of the customer relationship
- How premium increases have influenced satisfaction with the claims experience
- Specific focus areas for claims process improvement
- And more!

Hosted by:
- Carolyn Kibat, Director, Marketing Automation & Strategy

Featuring:
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence