J.D. Power Work-At-Home Podcast - Episode 8

Josh Gross, founder of Pizzatime, joins J.D. Power’s Michael Vermillion, Mark Miller, Scott Killingsworth, and Tom Bontempo to discuss issues and trends related to work-at-home customer service operations.

Topics discussed during this podcast include:

-- Remote employee engagement: The Pizzatime story
-- Work-at-home team dynamics