Building A Team To Achieve Exceptional Service With Lien Vuong
Lien Vuong is the founder and team lead of The Elle Group, a real estate team specializing in helping investors in the Greater Boston area. Lien's passion for real estate investing coupled with her enthusiasm to help clients start or expand their real estate portfolio is what catapulted her into a top 1% agent company-wide. When not focused on her business, she dedicates her time to managing her own portfolio of rental units throughout the US.
In this episode, Lien discusses her experience as a broker has made her an even better investor, her strategies for 1031 exchanges, cash-out refinances, and cost segregation for tax-free or tax-deferred strategies, as well as the challenges associated with owning large brick buildings that have been around for some time.
[00:01 - 02:10] Opening Segment
- We welcome, Lien Vuong!
- She discusses her expanding portfolio of mostly long- and short-term rentals in the greater Boston area
[02:11 - 15:23] Building A Team To Achieve Exceptional Service
- The financial obstacle of buying older buildings and having to turn them over in 12 months
- Maintenance of buildings can be challenging
- Buying on-the-market and off-market deals
- Fiduciary duty to clients is a priority
- The day-to-day troubleshooting and coaching of team members
- Short-term rental business focused on vacation and family rentals
[15:24 - 24:00] THE FINAL FOUR
- What's the worst job that you ever had?
- Working as a hostess in a restaurant
- What's a book you've read that has given you a paradigm shift?
- “Richest Man in Babylon” by George Clason
- What is a skill or talent that you would like to learn?
- Learn how to fly a plane
- What does success mean to you?
- Lien Vuongsays, “I would say to achieve freedom and my ability to say, “No and yes”, at my leisure.”
Connect with Lien Vuong:
LinkedIn: Lien Vuong
Instagram: Lien Vuong
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Tweetable Quotes:
“I've learned so much from my clients and they kind of give you puzzles you didn't really consider before, and you try to solve it, and then at the same time, you're kind of solving your own problem.” – Lien Vuong
“Money should be your slave and your slave should bear children and work fo