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118-The Weekend in Long Term Care

Clintcast
Clintcast
Episode • May 27, 2009 • 10m
While many facilities may have great customer service during the week (especially during business hours), sometimes the hours on the weekend tend to suffer a bit due to issues such as staff, budget, transportation, etc. It is very important to make sure that great customer service takes place 24/7. Here are some items to consider!
Clintcast • 118-The Weekend in Long Term Care • Listen on Fountain