My most well-known guest on Slick Talk! What an exciting episode to really dive into what the industry is all about and how to make the most out of the guest experience, receive more referrals and creating brand loyalty. Plus, Bill and I reveal a little industry secret called  "Price Matching" 

Many of you know what Price Matching is but do you know the value it brings to your property and your guests? 

www.sliktalkthepodcast.com/podcast

www.referralcoach.com

www.billcatesspeaking.com/

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