On the latest episode of “Winning the Battle for Talent,” our experts continue our four-part discussion around the four imperatives of the frontline supervisor during the "Great Resignation"(and beyond). Listen in as they discuss the third imperative.
And if you’ve missed imperatives one and two, don’t forget to catch up on those episodes.
E7 features a discussion with:
-- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power
-- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power
-- Scott Killingsworth, Director, Customer Service Advisory, J.D. Power
-- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International