Tedi Brash and Melissa Yan are based in Toronto, Canada. They, along with Rashmi Bhide, are authors of the terrific how-to resource, “A Guide to Developing Live Virtual Group Patient Education: Nine Steps to Success.”

Brash is a Patient and Family Education Specialist at Unity Health Toronto. She works with clinical teams, patients, and families to create and curate quality, easy-to-understand health resources. Brash has a keen interest in digital education with a particular focus on content creation and program delivery in the virtual environment.

Yan is the Patient Learning and Development Coordinator at the University Health Network in Toronto. She plans, tests, and evaluates patient education programming and supports clinical teams and health care providers to develop effective patient education resources.

In this podcast, Brash and Yan talk with Helen Osborne about:

• Live virtual group patient education. This refers to synchronous learning and teaching that is done online with more than one person at a time.
• Examples of ways to create, run, and evaluate these types of programs.
• Tips and strategies for using this type of teaching in many settings including at health facilities, public health programs, and in the community.

More ways to learn:

• “A Guide to Developing Live Virtual Group Patient Education: Nine Steps to Success,” by R Bhide, T Brash, M Yan. Published in 2021 by Unity Health Toronto and University Health Network.
• For questions and to learn more, you can email Tedi Brash at tedi.brash@unityhealth.to or Melissa Yan at Melissa.Yan@uhn.ca
• Health Literacy Discussion List, hosted by the Institute for Healthcare Advancement.healthliteracy.com/health-literacy-from-a-to-z-third-edition-practical-ways-to-communicate-your-health-message

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “Learning and Teaching” is especially relevant to this podcast.

Read a transcript of this podcast.

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