Data Detective: Cracking the Code of Customer Behaviour with Jim Harenchar
Are you struggling to make sense of your customer data and measure marketing effectiveness across multiple channels? In this episode, Jim Harenchar, CEO of Response Marketing Group, reveals how businesses can harness the power of data attribution to optimise their marketing strategies. From de-anonymising website visitors to creating targeted customer segments, Jim shares invaluable insights on leveraging data for improved ROI. He discusses the importance of collecting seemingly insignificant data points and how AI is making sophisticated marketing tactics accessible to smaller businesses. Jim also highlights a fascinating case study with Ritz Carlton, demonstrating how data-driven segmentation led to a 33% increase in room bookings. Whether you're a solopreneur or running a medium-sized organisation, this episode offers practical advice on using data to personalise marketing efforts and enhance customer experiences in today's digital landscape.
Recommended book: "Trillion Dollar Coach" by May Habib
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