The Emotional Labor of Modern Work with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics
This episode features an interview with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics. Steve is an industry expert who has had a pivotal role in developing systems that have improved productivity and engagement of millions of employees around the globe. He is a well-known speaker, author, and thought leader on strategic human resources.
In this episode, Shawn and Steve discuss how the nature of work is evolving, the cause of burnout, and how we should be using AI to make work better.
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“You cannot provide excellent customer service, you cannot be creative, collaborative, all the things companies want people to do if you feel exploited, burned out, or exhausted. Yet, the pace of change people are facing is making them feel exhausted and burned out. This is why I wrote this book, Talent Tectonics. It talks about how do we need to manage work differently? Where we need to provide people an experience where they view change as, ‘Yeah, this growth opportunity.’ As opposed to just burned out and exhausted.” – Steven T. Hunt Ph.D.
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Episode Timestamps:
*(02:16): Rapid fire questions
*(08:31): Talent Tectonics and how the nature of work is changing
*(20:03): Steve’s take on burnout
*(28:32): How external factors play into burnout
*(42:40): How we should be using technology to make work better
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Links:
Connect with Steve on LinkedIn