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🎤🎞️What can a free fall teach us about business? “The one with the skydiving” with Dara Kiernan author of “Freefall: Leadership Lessons from the Skies” in CX Passport Episode 192🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction

1:45 Dara's Perspective on Leadership and Customer Service

6:25 The Role of Personal Experiences in Leadership

11:42 Blending Heart and Business Results

16:19 The Influence of Skydiving on Leadership

21:56 Dara's Comedy Experience and Its Impact on Business

25:57 Dream Travel Locations and Personal Preferences

31:36 Taylor Swift inspiration for business and customer experience

35:56 Contact info and closing

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I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

Dara LinkedIn: https://www.linkedin.com/in/dara-kiernan-kpi-consulting/

Web: https://kpiconsultingireland.com/

Freefall the book: https://kpiconsultingireland.com/book/