This week's guest is Dereck Williams. Ron and Dereck discussed Quality Management Systems, what they entail, and how to ensure your efforts are successful and sustainable. An MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quote Dereck likes (1:26)
His background and what he's up to these days (2:31)
About Quality Management Systems (5:30)
The role lean plays in a QMS (7:04)
Ensuring QMS doesn't become superficial (10:32)
Some of the challenges that come with the certifications (14:08)
The companies who don't get it (18:57)
The difference in approach depending on the size of your company (20:34)
Advice on getting started (22:22)

Podcast Resources

Right Click to Download this Podcast as an MP3
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What Do You Think?
What has your experience been with Quality Management Systems?