Marbue Brown is the author of the new book Blueprint for Customer Obsession and the founder of The Customer Obsession Advantage, a firm dedicated to helping companies achieve transcendent business results through Customer Obsession.
In this episode, we explored the concept of being customer-obsessed and how companies can become customer-obsessed. We also explored the challenges businesses may face when implementing a customer-obsessed strategy and how to overcome them.
Links:
Book Link:
Blueprint for Customer Obsession by B.A. Marbue Brown
Guest Social Links:
3 ways I can help you make money through franchising:
- Learn the basics from my weekly newsletter
- Work directly with my team to buy your first franchise
- Scale your franchise to 8-figures by joining my private community
Find me on X / Twitter, LinkedIn, & YouTube