This week's guest is Dan Johnston.  Dan explained how his company WorkStep approaches hiring and retaining employees and what employees truly want, with clear parallels to lean, PDCA, and Respect for People. An MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quote Dan likes (3:18)
Dan's background (4:22)
Hiring vs. retaining employees (5:49)
What employees want (10:24)
How leaders respond to feedback (12:14)
A success story (15:59)
Dan's advice on leading and motivating people (20:59)

Podcast Resources

Right Click to Download this Podcast as an MP3
WorkStep
Lean Case Study: NFI Industries
Dan on LinkedIn
WorkStep on LinkedIn

What Do You Think?
What are some good strategies for hiring and retaining employees?