This week's guest is Jay Hodge. Ron and Jay discussed the confusion around the word gemba and how gemba relates to kaizen. Jay has worked at GM, Toyota, and Caterpillar, to name a few, so he shared what it's like to make these transitions. A MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quote that inspires Jay (2:38)
Jay's background (3:19)
Confusion around the gemba (5:01)
Examples of kaizen and gemba (6:17)
What it was like being at Toyota (9:59)
What it's like going to other companies (14:37)
Effectively using tools to sustain improvements (18:57)
Factors in creating a culture of excellence (21:47)
The lean treasure chest (24:16)

Podcast Resources

Right Click to Download this Podcast as an MP3
Download a Free Audio Book at Audible.com
Jay's Website
The Lean Treasure Chest

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What Do You Think?
What does the word "gemba" mean to you?