This week's guest is Lauren Hisey. Ron and Lauren discussed the dangers of jumping straight into technology before exploring other options. They also covered value stream mapping, gemba walks, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quote Lauren likes (1:43)
Lauren's background (1:58)
Why jumping right to technology is problematic (3:14)
Understanding the business problems (7:17)
How they began mapping (9:06)
How Lauren does gemba walks (10:42)
Options for technology (13:56)
Lauren's take on the future (18:01)
Advice for those thinking about process improvement and technology (19:53)

Podcast Resources

Right Click to Download this Podcast as an MP3
GA 307 | The Role of Automation and AI in Continuous Improvement with Lauren Hisey
Lauren Hisey
Lauren on LinkedIn

What Do You Think?
When is technology necessary? When isn't it?