This week's guest is Dhana Hanumayya. Ron and Dhana discussed how Dhana uses continuous improvement and quality controls at home, the cause and effect matrix, and more. An MP3 audio version of this episode is available for download here.

In this episode you'll learn: 

The quote Dhana likes (2:43)
What Dhana is up to (4:54)
What it's like having John Knotts as a coach (7:29)
Using quality tools in her daily life (8:09)
About the cause and effect matrix (18:08)
The first thing Dhana tried (20:05)
Advice for being successful using these tools (23:20)

Podcast Resources

Right Click to Download this Podcast as an MP3
Dhana on LinkedIn

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What Do You Think?
Do you use continuous improvement or quality controls at home?