Your frontline colleagues are an essential part of your operation - and therefore your transformation. But they often have to work under immense stress and strain. And over the past year, this has been amplified further. So you need an effective strategy to support them in the best way possible or your organisation risks facing some severe consequences. In this episode, Liam O'Meara, VP Europe at Axonify, joins Oliver Banks to help you understand how you can support your colleagues and help avoid burnout.

Listen to this episode to discover:

• The size of the burnout challenge facing frontline retail colleagues.
• Why burnout could present problems in both the short term and long term.
• How you can better support your colleagues on the frontline.

Show notes at www.obandco.uk/154.