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627. Sludge, Part 1: The World Is Drowning in It

Freakonomics Radio
Freakonomics Radio
Episode • Mar 28 • 54m

Insurance forms that make no sense. Subscriptions that can’t be cancelled. A never-ending blizzard of automated notifications. Where does all this sludge come from — and how much is it costing us? (Part one of a two-part series.)

 

 

 

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