On today's episode of the P.T. Entrepreneur Podcast, I am taking a look at what is considered the number one customer success metric. The more people you can get through an entire plan of care, and help them get back to the goals they have, the more likely it is you're going to have this compounding referral base of clients that will go out of their way to get people through the door for you. Enjoy!

• How a software company measures customer success
• How a Cash Practice should measure customer success
• Growing your reputation

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