Recognition Revolution: The Hidden Data Gold Mine in Your Company with Jesse Harriott
What happens when artificial intelligence meets human connection in the workplace? Jesse Harriott, Executive Director of Workhuman iQ, reveals a groundbreaking approach to workplace analytics that's transforming how organizations understand their people and culture.
Dive into the Human Intelligence 2025 release from Workhuman, which leverages recognition data to uncover hidden insights about skills, leadership, and collaboration. While traditional HR technologies focus on operational metrics like headcount and turnover, this approach analyzes the human moments that drive performance – when employees recognize each other's contributions and strengths.
"Human intelligence is about unlocking the data that's been there all along," Harriot explains. "It's turning feelings into facts." By applying natural language processing to unstructured recognition moments, organizations gain visibility into their "culture graph" – how work actually gets done beyond the formal org chart. This creates powerful applications for leadership development, succession planning, and retention strategies.
The approach has particular value for identifying "hidden gems" – potential leaders whose contributions might be overlooked in traditional performance reviews. Rather than relying solely on self-reported skills or closed-door leadership discussions, Human Intelligence reveals patterns of exceptional performance based on peer recognition.
Ready to transform how you understand your organization's culture and talent? Discover why companies are turning to human intelligence to complement their talent strategies and build more inclusive, high-performing workplaces.
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