This episode is from the Direct podcast hosted by Corrina Owens (Fractional ABM consultant) and Taylor Young (Director of Strategy, Professional Services at DemandScience). Corrina and Taylor sit down with Exit Five’s Head of Community, Matthew Carnevale, to discuss his journey in scaling the Exit Five community to over 5,000 members. They dive into engagement strategies, fostering connections, and creating value-driven programming for B2B marketers.

Corrina, Taylor, and Matthew cover:

• How to seed a community with experts and drive engagement
• The role of events and content in fostering member participation
• Balancing long-term community growth with short-term wins

Timestamps

• (00:00) - - Intro to Matt
• (02:08) - - Defining community and the difference between building community and a community
• (04:08) - - Why Exit Five moved to a gated Circle community
• (06:08) - - How Exit Five engages members and drives meaningful engagement
• (09:08) - - Scaling community management with member contributions
• (13:08) - - Balancing digital and in-person community strategies
• (15:08) - - Advice for teams without a founder-led social presence
• (16:08) - - Creating audience-first media assets to build community
• (19:19) - - Balancing short-term wins with long-term community goals
• (24:19) - - Tracking engagement and measuring community success
• (27:19) - - First steps for starting a community
• (32:19) - - Closing advice

Send guest pitches and ideas to hi@exitfive.com
Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
Check out the Exit Five job board: https://jobs.exitfive.com/
Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership

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Today's episode is brought to you by Knak.

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See Knak in action at knak.com/exit-five. Or just let them know you heard about Knak on Exit Five.

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Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.

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