In this episode of the podcast, guest speaker Drew Neal discussed the importance of human-centered design in creating corporate culture that is more dignified for people. He believes that leadership needs to take responsibility for the entire workforce and use data to create emotionally intelligent cultures that can increase employee performance, engagement, and profitability. He discussed the importance of having both hard and soft skills in order to create successful teams. He also noted that new sets of values are being demanded from emerging workforces and leaders must understand the why behind their company in order to effectively lead their teams towards greater good outcomes. Drew also emphasized the importance of being intentional when creating a company culture and setting clear expectations. Drew Neal believes that focusing on better human processes inside of a company can have positive results, such as increased client experience and growth in the team. He concluded that doing business with companies that are mindful of their people is becoming a competitive edge.