Why your hospital needs a high-level action plan for cost management in telecommunication and IT spend.

 

 

 

In Episode 12 of The Healthcare Leadership Experience, Lisa is joined by Jacqueline Oberst, Business Intelligence Officer and Telecommunication & IT expert at VIE Healthcare® Consulting.  Together, they discuss hospital telecommunications and IT cost savings.

 

As Jacqueline comments ‘’Hospitals will think that because billing is consistent each month, there are no billing errors. But we’ve found that consistent billing … year over year … doesn’t guarantee that.’’

 

Jacqueline has over twenty years of experience working with hospitals to help them identify cost savings. She is also the author of The Total Telecom Management for Healthcare.

 

Today’s episode is sponsored by Invoice ROI™, the only patented purchased services and indirect spend technology to manage, monitor and benchmark line item details.

 

In this episode you’ll hear:

 

The proven strategies specific to healthcare to ensure accurate and best-in-class pricing — and the four primary areas where telecommunications and IT savings can be achieved:

 

• Contract optimization.
• Service and subscription optimization.
• Compliance monitoring.
• Demand management.

 

Why benchmarking is critical to your cost savings in IT and telecommunications and why hospitals must understand the guidelines around CPI increases. ‘’A lot of vendors will add 7-8% annually per increase.’’

 

Strategies to avoid the ‘’maintenance cost money pit’’, for instance:

 

• Why the maintenance cost must reflect the cost of the asset, not its detail value.
• If hospital agreements are based on user license counts, it is important to ensure you have the correct number of licenses that you’re paying maintenance for. ‘’I never ever allow hospitals to … incorporate speculative growth.’’

 

How to break down the big ‘’fee bucket’’ of professional services charges.

 

Effective cost savings strategies for IT and telecommunication costs including, maintaining a line-item inventory, duplicate coverage, changes in utilization and negotiating renewals mid-term.

 

Connect with Jacqueline:

📧 joberst@viehealthcare.com

📚Download the book: viehealthcare.com/total-telecom-management-for-healthcare/

 

Connect with Lisa:

🖥 viehealthcare.com

📱linkedin.com/in/lisamiller/

 

Check out this episodes sponsor:

🖥 viehealthcare.com/category/invoice-roi/