When thinking about effective leadership, it can be easy to focus on the tangible: what needs to be done and how quickly can it be accomplished? While this is important, it is just as important to develop self-awareness and team-building skills as leaders. Leaders should ask questions, be accessible, be vulnerable, and create an environment that allows people to feel safe to give feedback, and this requires emotional intelligence.Join Russ Ewell as he talks with Dr. Patricia Thompson, a corpo...