Today’s guest was trying to solve a problem that so many companies have gone after but failed. I want to find out what he did to make it work with his company, Horatio. Jose Herrera is the founder of Horatio, a customer service outsourcing company. If you’re interested in any kind of outsourcing, you’ll want to hear his story.

Jose Herrera is the founder of Horatio, a customer service outsourcing company.

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