avatar

"The one with VOC...Voice of the Candidate" John Bradley E41

CX Passport
CX Passport
Episode • Nov 30, 2021 • 30m

What's on your mind? Let CX Passport know...

When we think of VOC, we often think of Voice of the Customer. But when you talk with talent acquisition leaders, it means something completely different. Learn all about Candidate Experience and Voice or the Candidate from John Bradley of Albertsons. 

💡Nobody even said "Candidate Experience" 10 years ago

🤷‍♂️Why does Candidate Experience matter?

🎵The Zune...yes the ZUNE makes an appearance!

😣How does an ATS make a candidate feel?

🛒Find out why John was destined to work in the grocery industry

👩‍💼Don't forget Hiring Manager experience

👻No ghosting. Keep 'em informed. 

📈Better business thru VOC...not customer...Voice of the Candidate

🚢Cruising at the Chef's Table

Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.

Episode resources:

John Bradley: www.linkedin.com/in/johnbradleyiii

Albertsons: www.albertsons.com

Albertsons Careers:www.albertsonscompanies.com/careers/en/our-companies/albertsons.html

Switch to the Fountain App