What's on your mind? Let CX Passport know...When we think of VOC, we often think of Voice of the Customer. But when you talk with talent acquisition leaders, it means something completely different. Learn all about Candidate Experience and Voice or the Candidate from John Bradley of Albertsons. 💡Nobody even said "Candidate Experience" 10 years ago🤷♂️Why does Candidate Experience matter?🎵The Zune...yes the ZUNE makes an appearance!😣How does an ATS make a candidate feel?🛒Find out why John was destined to work in the grocery industry👩💼Don't forget Hiring Manager experience👻No ghosting. Keep 'em informed. 📈Better business thru VOC...not customer...Voice of the Candidate🚢Cruising at the Chef's TableHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:John Bradley: www.linkedin.com/in/johnbradleyiiiAlbertsons: www.albertsons.comAlbertsons Careers:www.albertsonscompanies.com/careers/en/our-companies/albertsons.html
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode...