How do stores unwind mandatory masking? And other questions about retail life after COVID

The shopping experience has changed for everyone and every store in the midst of the pandemic. So which changes will stick around once the pandemic is over? Are stores and companies starting to market and position themselves for a world where COVID-19 is in the rear view mirror? Will readily available hand sanitizer be a selling point for your shopping experience down the road? Sheri Lambert, Assistant Professor of Marketing at Temple University’s Fox School of Business joins KYW Newsradio In Depth to break down the big shifts and little details in retail that changed because of the coronavirus pandemic and what the retail industry is going to look like when we're finally free of the coronavirus pandemic.

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