S8E19: From COO to CEO, and deciding to focus less on sales, with Rory McKeand (CEO, TSG)
In this conversation, you’ll discover:
- Why moving from COO, already managing 80% of the business, to CEO was a surprisingly big jump.
- How Rory would shift his focus, if he had his first year as CEO again.
- Rory's mission to change the industry around customer success.
- How deciding to become LESS sales-focused actually improved performance.
Resources/sources mentioned:
- TSG Home Page
- Rory McKeand's LinkedIn
- Book - Being A Trusted Advisor - Charles Green
- Book - 7 Habits of Highly Effective People - Steven Covey
- ReMarkable tablet
- The Impact Multiplier CEO Podcast home page
- Remember to sign up for our free email series on the CEO Learning Curve
For full show notes, head to https://xquadrant.com/rory-mcKeand
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