The benefit of hindsight allows us to see the complicated processes and operating models. But these decisions are like this for a reason. Productivity expert, Simon Hedaux, joins transformation expert, Oliver Banks, and together they explore why it's not always easy to keep it simple. Plus what you should consider for current uncertainty in the market.
The post 139: Why We Don’t ‘Keep It Simple’ appeared first on OB&Co.
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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.
You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.
So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
The Retail Transformation Show i...