What's on your mind? Let CX Passport know...🎤🎞️Create results and bring the worlds together in “The one with the CX bridge” with Sean Cherry Experience Insights at LinkedIn in CX Passport Episode 201🎧 What’s in the episode?...CHAPTERS0:00 Introduction to Sean Cherry and CX Expertise2:02 Leveraging Customer Feedback for Revenue Growth5:10 The Value of Actionable Customer Insights8:19 Tying Customer Metrics to Business Outcomes11:10 Building Relationships to Drive CX Success16:53 Bridging Product and Service Teams for Better CX21:06 First-Class Lounge Travel Stories with Sean Cherry26:26 Getting Real with AI: Challenges and Opportunities31:59 How to Connect with Sean CherryIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.comI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Sean LinkedIn: https://www.linkedin.com/in/sean-t-cherry/
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode...