In this interview, John Hinshaw, Group Chief Operating Officer of HSBC, discusses why he decided to join HSBC after a diverse career, and how many financial industry disruptors come from outside the industry. We discuss HSBC's coopetition with FinTech and the advantages both sides get from partnering with each other, why HSBC has shifted from investing in later-stage companies to earlier-stage organizations in the Series A or angel rounds, and HSBC's partnership with Google looking at financial crime and money laundering. Lastly, we discuss how COVID accelerated the digital adoption curve by 3-5 years, the future of office and remote work at HSBC, John's take on a variety of technology trends, such as quantum, 5G, and AI, among many other topics.