Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients. Keep up with the latest updates by visiting the MGMA COVID-19 Action Center www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com. In this episode, we’re joined by Kat Olson, RN, BSN, Lutheran Medical Center, Wheat Ridge, Colo. Like so many essential healthcare professionals across the country and globe, Olson’s day-to-day now includes PPE shortages, visitation restrictions and fear of transmission, among other serious concerns. As Olson says, "It’s really hard for the family members, not being able to be there with their loved ones in the hospital. That’s why one of my biggest things is making sure the families are in the loop of what’s going on with the patient. … It really puts the families at ease when you talk to them." Thanks to Midmark for sponsoring this episode. For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit www.midmarkRTLS.com. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.