How people, process, and technology lead to healthcare patient access best practices
The next BriefingsDirect healthcare finance insights discussion explores the rapidly changing ways that caregiver organizations on-board and manage patients.
How patients access their healthcare is transitioning to the digital world -- but often in fits and starts. This key process nonetheless plays a major role in how patients perceive their overall experiences and determines how well providers manage both care and finances.
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Stay with us to unpack the people, process, and technology elements behind modern patient access best practices. To learn more, we are joined by an expert panel: Jennifer Farmer, Manager of Patient Access and Admissions at Massachusetts Eye and Ear Infirmary in Boston; Sandra Beach, Manager of the Central Registration Office, Patient Access, and Services and Pre-Services at Cooley Dickinson Healthcare in Northampton, Mass., and Julie Gerdeman, CEO of HealthPay24 in Mechanicsburg, Penn. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.
Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.