[1:26] – Introducing Ben [4:27] – Ben talks about his relationship with a college professor that changed his life [6:51] – Why being a “Happy Warrior” is important to Ben [11:49] – What Neil Gaiman said in his commencement speech that resonated with Ben [13:46] – Why Ben started flossing [15:12] – What’s the problem with writing a book about simplicity? [18:09] – The correlation between simplicity and fluency and how it affects communication [23:51] – Figuring out benefits instead of features [33:00] - How to distill a message into a valuable gift to the audience [41:46] – The power of constraints to craft salient messages [45:00] – Ben’s take on ChatGPT to assist with book writing [48:21] – What is the desire line or desire path? [54:00] – What it means to be an enlightened idiot